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Current vacancies

Account Director - Healthcare - Philadelphia

A bit about the role

Reporting to the Client Engagement Director, you will be working within the global Client Services team to take responsibility for delivering excellent client service for one of the agency’s key clients.

Responsibility for the strategic development of our key account with a global pharmaceutical company in the US, managing growth and client relationships.

Introduce the wider capability of The Moment (TM) and The Creative Engagement Group (TCEG) to new and existing clients.

Analyse the business and current pipeline to identify opportunities to build on and to create new business. 

Collaborate with UK colleagues to create a centralized Client Services team, helping to expand business worldwide.

Be based in the client’s office providing direction to the on-site US The Moment team to ensure we deliver the best we can, building direct client relationships but still working closing with the US Philadelphia office.

 

What you will be doing

  • Build a full understanding of the clients’ business, strategies, audiences, objectives and challenges with a view to becoming their trusted advisor
  • Actively grow and sustain excellent working relationships with key clients – regular meetings, planning, briefing and evaluation. Take a proactive and integrated approach to providing continuous strategic direction
  • Develop clear business plans to achieve new ways of improving and strengthening client relationships and generate more business
  • Work with Senior Producer to determine which projects need attention from Account Director and which can be led by production, with Account Director stepping back in for follow up
  • Support the delivery of new business through involvement in pitch work, working with production and wider global teams to deliver pitches
  • Achieve personal billing targets and overall account goals by delivering added value work to projects or client needs
  • Understand the wider TCEG offering and be prepared to work on projects and clients outside of key client remit
  • Ensure all work by teams are of quality standard and all opportunities are maximized
  • Always ensure client satisfaction

 

What we are looking for 

  • Significant experience of healthcare – either through roles in marketing/sales/communications in client organizations or through significant experience in healthcare agencies
  • Proven experience as an Account Director or Account Manager with a variety of account groups or large accounts
  • Excellent financial and commercial skills
  • A thorough knowledge of digital media and content
  • Understanding of production and interactive processes and proposal writing
  • Understanding of marketing and engagement campaigns – content/distribution/measurement/evaluation/channels
  • Demonstrate multi-platform thinking, including the ability to understand technology and delivery options as well as to come up with creative concepts
  • Excellent oral and written communication skills
  • Creative writing skills
  • Excellent networking and negotiating skills
  • Excellent planning and organisation skills
  • Ability to match creative solution to client needs
  • Ability to build excellent working relationships with people of all levels
  • Power of persuasion/ability to influence
  • Positive, can-do attitude
  • Ability to shift focus from sales to relationship management
  • Commercially astute
  • Demonstrable passion for the industry
  • Ability to travel between sites, including client sites

 

 

 

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Content Strategist - Manchester, London

A bit about the role

As a Content Strategist, you will work in partnership with Producers to design and develop engaging, creative, memorable, strategic content.

This will mean diagnosing business objectives in terms of audience behaviour change, identifying the right platforms for engagement to deliver that change, and creating the single-minded proposition from which the creative approach will spring. Candidates should be able to create integrated ‘Connected Engagement’ strategies for projects and work adeptly to apply an agnostic solution to specific, often highly specialised, channels, with a focus on live events and the accompanying AV and digital content.

What you will be doing

  • Lead the content development aspect of projects to shape the overall look, feel and messaging (supported by Content Producer, Creative Director and Art Director where appropriate)
  • Work with C-level clients to develop and execute detailed session content that aligns with the broader look, feel and messaging of the project as a whole
  • Provide pre- and post-event communication consultation, setting of objectives, planning and leadership of execution with appropriate supporting team members (Digital, Video, Studio, script writing, etc)
  • Actively build and sustain positive senior-level client relationships, providing continuous strategic direction, whilst helping facilitate the first-class delivery of work by the agency
  • Maximise income opportunities whilst providing best value for the client
  • Embrace the agency’s values and continually seek ways to build stronger and long-lasting initiatives which bring the company values to life
  • Actively promote the full range of services that are available within TCEG to build the strength of the business relationship through delivery of value added services
  • Ensure compliance to our quality standards, delivering the highest quality in all our events, exceeding customer expectation and continually improving and innovating our service
  • Act as an internal resource, championing our strategic capabilities and creative output whenever possible
  • Contribute to thought leadership via blogs, whitepapers, etc
  • Develop new business wherever possible including leading and managing competitive pitches where necessary
  • Attend and manage rehearsals and stage familiarisation off- and on-site (where appropriate), with a view to improving the audience experience

What you need to have

  • Ability to empathise with clients, consumers and brands
  • Hands-on creative approach
  • Storytelling narrative development
  • Understand the principles of engagement and behavioural influence
  • Experience of developing and managing connected integrated campaigns for discrete and potentially specialist audiences
  • Ability to demonstrate the competence and degree of authority necessary to influence colleagues and clients
  • Agnostic approach to channels, with deep a perspective and experience in live events
  • Ability to bring gravitas, charisma and passion to win people over at every level of an organisation
  • Excellent communication skills
  • Confident and engaging presenter
  • Fantastic customer service ethic
  • Solutions focused
  • Lateral thinker with a key eye for detail
  • Proactive, organised and methodical
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Junior Designer - Plymouth

A bit about the role

Based in our Plymouth office and working as part of our forward-thinking Digital team, you will provide design solutions working to (and pushing) client brand guidelines as well as demonstrating a passion for new and emerging technologies and practices. The role will require you to provide design schemes for our wider team of 3D artists, developers and film divisions. Though not imperative, having an interest in digital design would be advantageous. This is a great opportunity to become an integral part of our progressive team.

What will you be doing

  • Responsible for creating and designing visual content for our key global clients
  • Involved in a full project life-cycle, from conception to deployment
  • Implement design briefs and deliver outstanding solutions
  • Be reactive to a demanding client schedule
  • Work and experiment with new ideas and technologies
  • Ability to problem solve and be creative in delivering design solutions
  • Support the on-site team more broadly with design requirements
  • Liaise directly with clients, taking briefs

What you need to have

  • A degree in Design or relevant experience
  • Experience using Adobe Creative Suite: Photoshop, InDesign and Illustrator
  • Enthusiastic and self-motivated
  • Excellent prioritisation and organisational skills
  • Excellent communication skills
  • Creative and adaptable
  • Ability to collaborate with other designers and the wider TCEG team
  • A can-do attitude, passionate about creating great design work
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Developer - Plymouth

You will be responsible for the technical design, build and ongoing development of innovative and engaging solutions, from mobile apps to bespoke web-based platforms, involving both back- and front-end technologies. You will have the opportunity to contribute to pitches, learn new skills and add to the creative process while working with some of the world’s biggest brands.

What you will be doing

  • Be involved in the full project life-cycle, from conception to deployment
  • Ensure development standards and methodologies are maintained and implemented
  • Work to documented technical solutions and where requested, assist in the technical document creation
  • Implement design briefs and develop web and interactive solutions
  • Integrate with content management systems
  • Work closely with Project Managers to ensure projects are delivered on time, to budget and exceed client expectations
  • Work and experiment with new ideas and technologies
  • Delivering solutions to a multi-platform audience, with creative flair and a fantastic eye for detail
  • Working collaboratively with a team, presenting your output and discussing concepts with a wide range of people inside and outside the company

What we are looking for

  • Experience in any of the following areas: C#, JavaScript, MVC, Entity Framework, HTML/5, XHTML, XML, ASP.NET, PHP, CSS, jQuery, SharePoint, CMS’s, MVVM/MvvmCross, React/React Native
  • Experience of working to deadlines
  • Experience of working under pressure
  • Ability to work on multiple projects, and to move rapidly from one project to another
  • Experience in building mobile applications for iOS and Android
  • Experience of analytical platforms such as Google Analytics
  • A good understanding of client-side platforms, from PCs and Macs to smartphones and tablets, and multiple browsers (Firefox, IE, Chrome, Safari) regarding their impact on design and implementation
  • Ability to problem solve and offer creative ideas in delivering technical solutions
  • Excellent communication and time management skills
  • Calm and collected with strong verbal communication skills.
  • Ability to foster strong and productive working relationships with a diverse range of people
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Learning Designer - Plymouth

A bit about the role …

 You will be producing high quality storyboards and working closely with our creative and development teams to bring these to life. The learning designer also assists in shaping our learning strategy and conducting research and analysis of effectiveness of learning solutions.

What will you be doing

  • Designing engaging digital learning solutions in collaboration with our creative, project management and development teams.
  • Working with subject matter experts to identify learning outcomes and appropriate delivery methods.
  • Clearly storyboarding content for digital solutions in way that can be interpreted by both clients and development teams
  • Ensuring that all documents and instructional content adhere to design and content style guides while also ensuring consistency, clarity of presentation and concise writing style across many different products.
  • Assisting in the development of instructional and testing strategies.
  • Assisting in estimating and proposing on scope of design and development tasks for the purpose of project planning and prioritisation.
  • Ensuring smooth working relationships with key clients.
  • Communicating regularly with the Lead Learning Designer and Project Management Team on project status and raise any concerns or issues immediately.

 

What you need to have

Essential skills / experience

  • Degree level qualification in education, technology, or a related field.
  • 2-3 years demonstrable experience in designing digital learning materials, including curriculum and course design.
  • A good understanding of principles of adult learning and instructional design.
  • Up to date on developments in technology and how they may influence learning projects
  • Able to absorb large quantities of potentially technical information and put this into a logical structure.
  • Able to explain complex concepts and procedures in a concise and straightforward way, using visual metaphors, stories and/or interactivity where appropriate.
  • Good eye for detail, so you are able to constantly check quality as the projects take shape.
  • Highly motivated and focused, with a drive to succeed.
  • Passionate about the content that is created.
  • Excellent time management, including the ability to manage multiple activities simultaneously.
  • Able to orally present ideas and work effectively
  • Excellent verbal and written communication skills.
  • Excellent people skills.

Highly Desirable skills / experience

  • Postgraduate level qualification in educational technology (or equivalent)
  • Ability to apply academic critique to existing educational practices
  • Proficiency with research methods and data analysis
  • Demonstrable high-quality work in a creative field (arts, music, games etc)
  • Experience writing high level learning strategies
  • Proficiency using eLearning development tools (e.g Articulate Storyline)
  • Proficiency with the Adobe Creative Suite and similar tools
  • Experience within the defence, construction and/or maritime sector.

 

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Animation Producer - London

Short job description

You will take on overall responsibility for all aspects of animation projects and their production, ensuring they are delivered on time, on budget and to the client's brief and expectations. You will work as part of a team to deliver successful and creative projects. 

What you will be doing

  • Act as animation production lead for projects and manage all main production phases, through pre-production and production to delivery and relevant client liaison.
  • Responding to briefs and pre-production
  • Liaising with client and Animation and Creative teams to ensure brief is understood
  • Interpreting briefs and writing up proposals in response where appropriate
  • Working with Production Manager to set up budgets and work as part of a team to deliver the project
  • Undertaking or supervising all aspects of the project pre-production
  • Working with the Client Services team to help manage client expectation
  • Maintaining constant communication with client, Client Services team and all other key creative personnel
  • Serving as primary point of contact for the client, along with the nominated Client Services person
  • Liaising  with all animation personnel, keeping clear client communication throughout to ensure project is delivered to expectations
  • Adhering to brand guidelines, ensuring the animation is complaint
  • Ensuring project is delivered on time, on budget and of the correct deliverables
  • Attending 'wash up' meetings as required internally and with clients
  • Ensure asset libraries are maintained, reviewed and fit for purpose

What we are looking for 

  • First-class ability to devise creative animation concepts and an outstanding knowledge and understanding of animation production & techniques
  • Experience of working in a production environment, for clients or agencies, in delivering animation
  • Strong ability to apply creative processes to client briefs
  • Ability to understand client requirements and deliver content that surpasses their expectations
  • Good network of freelance contacts for animation, motion graphics, music, sound and other production skills
  • Editorial experience including reviewing and improving content generated by others and where necessary ensuring third-party content is licensed or copyright free
  • Highly motivated
  • Positive/can-do attitude
  • Lateral thinker with a keen eye for detail
  • Proactive, organised and methodical
  • Excellent budgeting skills
  • Excellent interpersonal skills both in person and by phone, with high professionalism
  • Strong written and verbal communication skills
  • Ability to manage work in respect of tight deadlines & multi-tasking to work across multiple projects concurrently

Primary location of role

This role will initially be based in our embedded team at our client’s offices in the Brentford area, however travel to our other offices will be required.

 

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Animator - London

What you will be doing

  • Supporting the Creative Lead in the delivery of a number of projects, such as motion graphics, animations, illustration and asset building
  • Helping plan and lead the technical workflow and pipeline of animation delivery
  • Executing a project from brief through to production and delivery to the highest possible standard
  • Translating brand guidelines into engaging, illustrative animation styles
  • Utilising a great set of hands-on motion design, character animation, illustration and typographic skills – developing and delivering a number of visual styles
  • Working as part of a team to explore briefs and generate ideas
  • Assisting with the development, preparation and delivery of creative proposals and pitches, generating style frames, storyboards, and animatics
  • Working closely with Creative teams, Designers, Creative Leads, other Animators, Producers and Project Managers

What we are looking for 

  • Highly skilled user of After Effects
  • Experienced with Cinema 4D
  • Showreel of illustrative character animation
  • Good understanding of post-production workflows and applications within the Adobe Creative Suite
  • Design-trained to understand typography, movement and layout
  • Strong organisational skills, most importantly file management and methodical workflow
  • Ability to interpret a brief and communicate internally
  • Experience in working to very tight deadlines
  • Excellent eye for detail
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